Privacy Policy

The Fine Print
Your privacy is important to us. We keep all personal information of our customers and potential customers confidential. We take our obligation very seriously and value the trust placed in us. The information obtained through the use of our website is treated as private and confidential and we are committed to providing you secure access to our online services.

How we use the personal information we collect
uConnect may, from time to time, collect and use personal information from sources such as our website, conversations with you, third party providers and marketing lead generators. Some information is collected as
required by law. Our website uses cookies to gather anonymous data about your interactions with our websites and services.

Use of technology to monitor your use of our website.
We gather and analyse anonymous information on our visitors’ use of this website. We use this information to monitor which areas of the website are most frequently visited to assist us to continue developing a valueadded service. This information is pooled so individual personal information, behaviour or patterns cannot be identified.

Use of cookies
On some parts of our website, we use so-called “cookie” technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our web server when you visit our website. This data is stored on your browser. The cookie is sent back to our web server each time you visit our website.
Cookies are not computer programmes and do not run on a computer like programmes do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly, or at all.

Use of information
uConnect uses your personal information to contact you, to carry out obligations in terms of agreements with you (business partners and third-party service providers as the case may be), to respond to your queries, to market to you, and to otherwise monitor, report and continue with our business activities. We will never share your sensitive personal information such as your banking details unless we are authorised to do so in terms of an agreement with you, or we are required to disclose this information by law or in terms of a court order.

This website utilises remarketing services such as, but not limited to, Google AdWords, Facebook and LinkedIn to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we
advertise to previous visitors who haven’t completed a task on our site, for example, using the contact form to
make an enquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to a website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You may opt out from Google using cookies to advertise to you by changing your ad settings in your browser or downloading a Chrome Extension. Opting out of interest-based advertising does not mean you will no longer see advertising online. It does mean that the companies from which you opt out will no longer show ads that have been tailored to your interests.

Business Partners and Third parties
Whenever we commission our business partners and other organisations to provide services and support, wewill bind them to our   policies as far as they may be required to have access to personal information to
perform such services, and we will ensure that these parties agree to comply with applicable laws. Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

Marketing Communications
We may use your personal or other information to communicate information on new services or products that may be of interest to you from time to time. If you no longer want us to contact you, please ask us to add your details to our Do-Not-Contact list. You may email us on or call us at Customer Care on
087 357 7777
to lodge your request for a Do-Not-Contact.

We may receive contact information from third parties. If you would like to know the source of your contact information, email us at
Depending on the way you contact us, we will ask you to verify your identity by providing us with your identity number or provide proof of identity and other information or take you through a security verification test. This
is for your protection as well as ours.

Our security practices
uConnect applies strict technical and organisational measures to ensure the security, integrity and confidentiality of information. We do this to prevent loss of or damage to personal information and to prevent the unauthorised access to personal information.

We are committed to providing secure online services. All interactions with our transactional sites are accordingly protected through encryption that complies with international standards. Encryption is used to
protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only.

Privacy and security statements applying to specific online services
Different online services and other entities may have their own privacy and security policies because the nature of their services or products demands a deviation from our general policy. These specific policies will
apply to and exclusively govern your use of the particular online service.

The authorisation you give us
I understand that any testimonial which I post on uConnect’s Facebook page, Twitter page, LinkedIn page, App or website may be used by uConnect for publicity and promotional purposes.

I accordingly irrevocably authorise uConnect to:
• use my name as well as my testimonial(s); and
• copy, exhibit, publish or distribute my testimonial(s),
to publicise and promote uConnect, or for any other lawful purpose. My testimonial(s) may be used in printed publications, multimedia presentations, on websites or in any other distribution media. I agree that I will have
no monetary or other claim against uConnect for the use of my testimonial(s).
In addition, I waive any right to inspect or approve the finished product, including written copy, wherein my testimonial appears. I hereby hold harmless and release uConnect from all claims, demands and causes of
action which I, my successors, executors, administrators or any other persons acting on my behalf, or on behalf of my estate, have or may have by reason of this authorisation.

Changes to personal information
If you would like us to correct any errors or update any of your personal information that we hold, please contact Customer Care on 087 357 7777. For any other data subject request, please email

Depending on the way you contact us, we will ask you to verify your identity by providing us with your identity number or provide proof of identity and other information or take you through a security verification test. This is for your protection as well as ours.

Changes to this policy
We may from time to time amend the terms of this Policy and upload an updated Policy to our website. Please check our website for the most recent version.

The information contained in this website is for general information purposes only. The information is provided by uConnect and while we endeavour to keep the information up to date and correct, any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage including without limitation to, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you are able to link to other websites which are not under the control of uConnect. Wehave no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, uConnect takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the
• You may print or download to a local hard disk extracts for your personal and noncommercial use only;
• You may copy the content to individual third parties for their personal use, but only if you
acknowledge the website as the source of the material; and
• You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

If your SIM is not working, or
you want to keep / port your
number, simply call us on:
087 357 7777
© uConnect (Pty) Ltd. All Rights Reserved. All other trademarks are the property of their respective owners. Address: 1 Lucas Drive, Hillcrest, Durban, South Africa.
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